Mike's Cigar Distributors

David Pitino

4 months ago

★★★★★

Had family was flying down to Tampa in December was canceled until February due to airport strike! Received my cigars all in great condition and well packed and they called to confirm delivery time and place everything was carried out with care thank you Mike’s Cigar will definitely order again! Try another big cigar store (CI)online and it was a BS on purchasing from Canada!! Mikes had no problem therefore will advise friends to shop from here!! Cheers!! @mikescigar

Keita Grant

5 months ago

★★★★★

I always get my cigars here and have never been disappointed. The team is awesome. Especially the person I work directly with, (Sol). On this last order one of the cases of cigars was removed from the box during transport. Although Mike's Cigars was not responsible they immediately sent me a new box and took on the challenge of working with transportation representing me. Amazing product, amazing service!

Ilya Vladichanov

a month ago

★

I do not recommend buying from Mike. I placed an order—purchasing cigars as a gift for a friend for $700—but later found out that he had already received that exact gift. It is impossible to cancel an order directly through the website. I called the store on the same day I placed the order, but they told me to call back the next day. In the end, it took them four days to issue the refund 😂, and they deducted a 35% late-cancellation fee from the price. This is not a serious business. They try to sell high-end products, yet they behave like scammers.

david rosa

3 months ago

★★★★★

Hello everyone, I recently experienced difficulties receiving my order from Mikes Cigars, but it was nothing Mikes cigars did. It was the USPS that failed in delivering my package. Mikes Cigars customer service were absolutely helpful and assisted me very quickly and professionally. I appreciate the personal at Mikes Cigars customer service very much that I felt compelled to share this with everyone. Keep up the good work Mikes cigars. I couldn’t thank them enough. Job well done.

Bob Drews

7 months ago

★★★★★

I just ordered from Mike's Cigars for the first time yesterday. They carry the full line of Volition America by Gurkha cigars. These Volition cigars are exclusively made for a wonderful charitable military organization called Folds of Honor. I am a big supporter of this organization and am ordering gifts for 3 of my grandsons who are also big supporters. I placed my first order yesterday for 2 boxes, 1 of Volition Connecticut and 1 of Volition Habano. That order was received and scheduled for same day shipping. Later that day I placed a second order of two boxes, this time I ordered another box of Volition Connecticut's, and I added a box of Volition Maduros so they could experience all 3 flavor profiles. At the time I thought to myself I hope they don't think this was ordered by mistake given the timing difference, but similarity of the second order. To my surprise, I received an email and then a personal phone call from their management, wanting to confirm that I had placed two orders that day and that they were slightly different and that was what I actually wanted. In today's AI world, that level of concern and personalized customer service is virtually unheard of. Kudos to Mike's Cigars for truly looking out for their customers and be assured that all my future online cigar orders will be placed with Mike's Cigars.