Mike's Cigar Distributors

David Pitino

2 months ago

★★★★★

Had family was flying down to Tampa in December was canceled until February due to airport strike! Received my cigars all in great condition and well packed and they called to confirm delivery time and place everything was carried out with care thank you Mike’s Cigar will definitely order again! Try another big cigar store (CI)online and it was a BS on purchasing from Canada!! Mikes had no problem therefore will advise friends to shop from here!! Cheers!! @mikescigar

Keita Grant

3 months ago

★★★★★

I always get my cigars here and have never been disappointed. The team is awesome. Especially the person I work directly with, (Sol). On this last order one of the cases of cigars was removed from the box during transport. Although Mike's Cigars was not responsible they immediately sent me a new box and took on the challenge of working with transportation representing me. Amazing product, amazing service!

Daniel Skinner

3 months ago

★★★★★

I can not tell you how wonderful they are. I am a newbie getting into cigars. The customer service is always amazing. Truly, I do not know what I like. We speak and they recommend and then next time we speak take my feedback and I’m wowed every-time. Recently my wife bought me a humidor and they were so kind and answered questions that I had asked others and gotten many, many different answers from friends and family. But they actually gave me the answer that worked. Good people, I highly recommend them.

Corina Smith

4 months ago

★

TERRIBLE customer service as well as DRY, FALLING APART UNSMOKABLE CIGARS. They refuse to replace bad product even to long time repeat customers! They just lost at least 10 repeat customers that order every 2 months!! NICE customer service “EDDIE”!

Bob Drews

5 months ago

★★★★★

I just ordered from Mike's Cigars for the first time yesterday. They carry the full line of Volition America by Gurkha cigars. These Volition cigars are exclusively made for a wonderful charitable military organization called Folds of Honor. I am a big supporter of this organization and am ordering gifts for 3 of my grandsons who are also big supporters. I placed my first order yesterday for 2 boxes, 1 of Volition Connecticut and 1 of Volition Habano. That order was received and scheduled for same day shipping. Later that day I placed a second order of two boxes, this time I ordered another box of Volition Connecticut's, and I added a box of Volition Maduros so they could experience all 3 flavor profiles. At the time I thought to myself I hope they don't think this was ordered by mistake given the timing difference, but similarity of the second order. To my surprise, I received an email and then a personal phone call from their management, wanting to confirm that I had placed two orders that day and that they were slightly different and that was what I actually wanted. In today's AI world, that level of concern and personalized customer service is virtually unheard of. Kudos to Mike's Cigars for truly looking out for their customers and be assured that all my future online cigar orders will be placed with Mike's Cigars.