ABC Fine Wine & Spirits #212 - Miami

Vivían Diaz

6 months ago

★

I've shopped here often, (the cashier even said she remembered us from last weekend. )but my recent visit was upsetting. My boyfriend (35) showed his valid ID, but the cashier demanded mine (34) too even though I wasn't buying. When I didn't have it, they refused the sale. The problem is not the policy, the problem is that from the beginning the manage Jose seemed to have a problem, When my boyfriend approached him at the cash register he was giving him an attitude and seemed like he did not want to help. He then pointed at another lady to come and help us without even saying anything and walking away. What makes it even worse is that a couple with two small children bought a FULL cart of alcohol (in the photos) without being asked for IDs for everyone in their group. So clearly, the policy was not applied equally -- it was applied selectively, and it felt discriminatory. When I asked for the manager, which turned out to be Jose, He was smirking the entire time and made an unnecessary and inappropriate comment saying that while he "wasn't making assumptions," it was "clear that those are those peoples kids and that I wasn't my boyfriend's daughter." That comment was offensive and unprofessional. Their posted rule (photo included) says anyone who looks under 30 may be asked for ID. We are both well over that age and he obviously could tell we are the similar in age with his assumption. This situation had nothing to do with policy and everything to do with poor treatment and bias.

Juancarlos Quevedo

4 months ago

★★★★★

Not a crowded place so it's pleasant to shop. I was assisted by Beatriz and she was not only very helpful in me finding the right cigar and the right Scotch but was also very patient with me and told her how I appreciated her help. Everytime I come visit Kendall I stop here and shes always there. Always a pleasure. The prices are very competitive too.

Maricarmen Ullivarri

5 months ago

★★★★★

I called this location yesterday looking for a specific dry vermouth which is not that easy to find. I talked to a gentleman by the name of William, who checked and confirmed that they did have it in stock. When I went to get one a few hours later, I was surprised to learn that he had put a bottle aside for me. I didn't ask him to do this; he just took it upon himself to grant me that courtesy. Very hard to find someone like that nowadays, and ABC and the public is very fortunate to have this gentleman working for them. Even though I live quite a ways from there and have other liquor stores closer to where I live, I've found that this particular store usually has what I'm looking for, and with helpful, respectful, and friendly employees to boot. Thank you and kudos to all of them, and in this particular case, especially to William.

Vic

5 months ago

★★★★★

Great selection, they have cigars as well. Prices are comparable to other liquor stores. The service was great.

The Kolonel

a year ago

★★★★★

Please stock up on GROG soon! I'll change my rating to 5 stars if I can grab some GROG! I'm on my hands and knees! PLEASE! MORE GROG! Edit: Finally, GROG!